Return & Cancellation Policy

Thank you for shopping with Cardus Shop. We strive to provide the best experience for our customers. Please review our policies below:

Return Policy

Due to the nature of sealed products in the Trading Card Game (TCG) industry, we are unable to accept returns. However, if your item arrives damaged or is not as described, we are here to help. Please contact us at [email protected], and we will work to resolve the issue promptly.

Cancellation Policy

Order cancellations can be requested prior to shipment. Please note that cancellations are subject to a 3% processing fee, which will be deducted from the refunded amount. This fee covers the non-refundable payment processing costs associated with the original transaction.

To request a cancellation, email [email protected] with the subject line: “CANCEL ORDER #…”

Need Help?

For any questions related to refunds or returns, please contact us at [email protected].

We appreciate your understanding and look forward to serving you!